Shipping Delivery

Shipping & Delivery Policy

At Brosc, we strive to ensure that your skincare essentials are delivered to you in a timely, safe, and seamless manner. Please read our Shipping & Delivery Policy carefully to understand how orders are processed and shipped.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • Once your order is processed, you will receive a confirmation along with shipment tracking details via email or SMS.

Shipping Timeline

  • Standard delivery timelines range between 3–7 business days, depending on your location and courier partner serviceability.

  • Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, remote locations, or regulatory restrictions.

Shipping Coverage

Brosc currently ships across India.
Delivery availability is subject to courier partner serviceability at the provided shipping address.

Shipping Charges

  • Free shipping is offered on orders above a minimum cart value, as displayed on the website at the time of checkout.

  • For orders below the minimum value, applicable shipping charges (if any) will be clearly mentioned during checkout.

  • Shipping charges are non-refundable, except in cases of order cancellation or failure prior to dispatch.

Cash on Delivery (COD)

  • COD is available on select pin codes and may be subject to additional verification.

  • Brosc reserves the right to disable COD for certain orders or locations at its discretion.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor the status of your delivery in real time.

Address Accuracy

Please ensure that the shipping address and contact details provided during checkout are accurate and complete.
Brosc will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Undelivered Orders

While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our control. In such cases, our support team will assist you to the best of our ability.

If an order is returned to us due to:

  • Incorrect address

  • Repeated failed delivery attempts

  • Customer unavailability

Re-shipping may be subject to additional charges.

Damaged or Missing Packages

If your package appears damaged at the time of delivery, please do not accept it and contact us immediately at support@brosc.in.
For missing or tampered packages, notify us within 3 days of delivery for assistance.

Contact Us

For any shipping or delivery related queries, please contact us at:

Email: support@brosc.in
Website: https://brosc.in