Privacy Policy
Welcome to Brosc.
Brosc (“we”, “our”, “us”) is a premium skincare brand operating through its website https://brosc.in. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, stored, and shared.
This Privacy Policy explains how we collect personal data when you visit our website, place an order, interact with us, or use our services, and how we safeguard that information.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.
Information We Collect
1. Personal Information
When you place an order, create an account, contact us, or subscribe to updates, we may collect:
Full name
Phone number
Email address
Billing and shipping address
Order details and purchase history
Payment-related information is processed securely through third-party payment gateways. Brosc does not store or have access to your card, UPI, or banking details.
2. Automatically Collected Information
When you browse our website, we automatically collect certain information, including:
IP address
Browser type and version
Device information
Date and time of access
Pages viewed and actions taken on the website
This information helps us understand how users interact with our website and improve overall performance and experience.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Enable essential website functions
Remember user preferences
Improve site performance
Analyze traffic and usage patterns
Personalize content, offers, and advertisements
Cookies do not store sensitive personal information. You can manage or disable cookies through your browser settings; however, certain features of the website may not function properly.
How We Use Your Information
We use your information for the following purposes:
Order Fulfillment & Customer Support
To process and confirm orders
To arrange shipping and delivery through third-party courier partners
To provide order updates, invoices, and customer support
To handle returns, replacements, or refunds
Business Operations & Improvements
To analyze customer behavior and preferences
To improve our products, website experience, and services
To conduct internal analytics and research
Marketing & Communication
To share product updates, offers, and brand communications
To personalize advertisements across digital platforms
To send transactional and promotional messages (you may opt out at any time)
Legal & Security Purposes
To prevent fraud, misuse, or unauthorized transactions
To comply with applicable laws and legal obligations
To protect our rights, users, and business operations
Sharing of Information
We do not sell, rent, or misuse your personal information.
We may share limited and necessary data only with trusted third parties, including:
Payment gateway providers
Courier and logistics partners
Website hosting and IT service providers
Marketing, analytics, and advertising partners
These partners are authorized to use your information only to perform services on our behalf and are required to protect your data.
Third-Party Services & Links
Our website may contain links to third-party websites, tools, or social media platforms. Brosc is not responsible for the privacy practices or content of these third-party services. We encourage you to review their respective privacy policies before sharing any information.
Data Retention
We retain personal information only for as long as necessary:
To fulfill orders and provide services
To comply with legal, tax, or regulatory obligations
To resolve disputes and enforce agreements
Where possible, data may be anonymized for analytical purposes.
Data Security
We take data security seriously and implement appropriate physical, technical, and administrative safeguards, including:
Secure servers and restricted access
SSL encryption for data transmission
Regular monitoring and security updates
While we strive to protect your personal data, no method of transmission over the internet is 100% secure. Brosc cannot guarantee absolute security and shall not be liable for unauthorized access caused by factors beyond our control.
Your Rights
You have the right to:
Access your personal data
Request correction or updates
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications
To exercise these rights, contact us at support@brosc.in.
Children’s Privacy
Brosc does not knowingly collect personal data from individuals under the age of 13. If such information is identified, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page. Continued use of the website indicates acceptance of the revised policy.
Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: support@brosc.in
Website: https://brosc.in